Quality You Can Count On: Vamos Garage Door Repair Stands Behind Every Job
Your Satisfaction is Our Priority, We Guarantee It!
The Vamos Garage Door Repair Guarantee
At Vamos Garage Door Repair, we understand that repairs and installations require trust. Thatβs why we stand firmly behind the quality of our workmanship and parts. Our warranty philosophy is built on a commitment to providing top-notch service to our valued customers in Sacramento, CA. We believe that when you choose us, you deserve the best, and we offer various guarantees to ensure your complete satisfaction.
π§ Workmanship Warranty
Our workmanship warranty is designed to give you peace of mind. We cover all labor associated with the repair or installation of garage doors and their components. Our promise is simple: if something goes wrong due to our workmanship within one year, we will fix it at no additional cost. To make a claim, just reach out to us directly via phone or email, and our dedicated customer service team will guide you through the process.
π‘οΈ Parts Warranty
Parts warranties can vary depending on the type of components used during service. At Vamos Garage Door Repair, we offer both manufacturer and company warranties. While most manufacturer warranties cover defects for a specified amount of time, our company warranty lasts for an additional 90 days on all parts installed. Specific durations depend on the part type, ensuring you have coverage during the expected lifespan. For example, springs typically have a 5-year warranty, while openers may have a 1-year warranty depending on the brand.
β Satisfaction Guarantee
Your satisfaction is fundamental to our success. If for any reason you are not completely satisfied with our work or service, we will do whatever it takes to make it right. This commitment underscores everything we do at Vamos Garage Door Repair. We believe in open communication and will address any concerns you have promptly and professionally.
π Ongoing Support
Questions after service? Our team is always available to provide support and answer any questions about your garage door.
What's Covered
Labor Costs
We cover all labor costs associated with repairs or installations performed by our technicians, ensuring you are not left with unexpected expenses.
Garage Door Springs
Our high-quality springs are covered for up to 5 years, protecting you against defects that may arise during normal use.
Garage Door Openers
Most garage door openers come with a 1-year warranty, ensuring your opener operates efficiently and effectively.
Garage Door Panels
Should any panels we install show defects, they are covered under our warranty for up to 3 years.
Mechanical Parts
All mechanical components, including rollers and tracks, are guaranteed for a period of 1 year, safeguarding your investment.
Remote Controls
Remote controls are covered for up to 1 year, ensuring you can conveniently access your garage without issues.
Safety Sensors
Safety sensors installed by our team are warranted for 1 year, allowing for safe operation of your garage door.
How to Make a Warranty Claim
Contact Us
Reach out to our customer service team via phone or email for immediate assistance regarding your warranty claim.
Provide Details
Give us details about your service, including installation date, technician name, and the issue you are experiencing.
Assessment
Our team will assess your claim and determine eligibility based on our warranty coverage.
Resolution
We will schedule a convenient time for the repair or replacement at no additional cost, ensuring your satisfaction.
Warranty Exclusions
For complete transparency, the following are not covered under our standard warranty:
- User Damage: Warranties do not cover damages caused by improper use, accidents, or neglect.
- Acts of Nature: Damage resulting from extreme weather events or natural disasters is not included.
- Alterations by Third Parties: If repairs or modifications are made by anyone other than Vamos Garage Door Repair, warranties become void.
- Normal Wear and Tear: Regular wear and tear is not covered under our warranties; this includes rust or warping over time.
Extended Warranty Options
For those who want extra peace of mind, we offer extended warranty options. These plans can cover longer durations for parts and labor, ensuring that your garage door continues to function properly without unexpected costs. Contact our team for more details on available upgrades.
Warranty FAQs
How long is the workmanship warranty?
Our workmanship warranty lasts for one year from the date of service, giving you peace of mind that your installation or repair is covered.
What should I do if my garage door is malfunctioning?
If your garage door malfunctions, please contact us immediately. We will assess the issue and help you with a warranty claim if applicable.
Are all parts covered under warranty?
Not all parts carry the same warranty duration. For example, springs are covered for 5 years, while openers have a 1-year warranty. Check with us for specifics.
Is there a cost for warranty claims?
No, if the issue falls under our warranty coverage, you will not incur any additional labor costs for repairs.